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Emotional intelligence: the Sine Qua Non for a clinical leadership toolbox.

Rao PR

National Rehabilitation Hospital, Clinical Services, Quality Improvement and Corporate Compliance, 102 Irving Street NW, Washington, DC 20010, USA. paul.r.rao@medstar.net

Over the past decade, it has become increasingly clear that although IQ and technical skills are important, emotional intelligence is the Sine Qua Non of leadership. According to Goleman [Goleman, D. (1998). What makes a leader? Harvard Business Review, 93-102] "effective leaders are alike in one crucial way: they all have a high degree of emotional intelligence...and can also be linked to strong performance." The original five dimensions of EIQ are described and applied to both supervisory and clinical scenarios. LEARNING OUTCOMES: As a result of reading this work, you will be able to: (1) define and provide an illustration of each of the five components of emotional intelligence (EIQ); (2) outline the relationship of EIQ to success in your profession and your personal life; (3) create a strategic action plan to enhance each dimension of EIQ in your daily life; (4) list at least three real-life experiences that could have resulted a favorable outcome with an improved EIQ; (5) complete a self-evaluation of your EIQ.

Published 5 June 2006 in J Commun Disord, 39(4): 310-9.
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